Cookie Policy
Last Updated: August 8, 2026
1. Introduction
This Cookie Policy explains how mochaven.com (“we”, “us”, “our”) uses cookies and similar tracking technologies on our website. By using our Website, you consent to the use of cookies as described in this policy.
We use CookieYes to manage cookie consent on our Website.
2. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently and provide information to website owners.
Types of Cookies
By duration:
- Session cookies: Temporary cookies that are deleted when you close your browser
- Persistent cookies: Remain on your device for a set period or until you delete them
By origin:
- First-party cookies: Set by the website you are visiting (mochaven.com)
- Third-party cookies: Set by external services (e.g., Google Analytics, payment processors)
3. Cookie Categories
We use the following categories of cookies:
3.1 Strictly Necessary Cookies (Always Active)
These cookies are essential for the Website to function properly. They cannot be disabled.
Purpose:
- Shopping cart functionality
- User authentication and session management
- Security features
- Load balancing
- Cookie consent preferences
Examples:
- WooCommerce cart cookies
- Session identifiers
- CSRF protection tokens
3.2 Performance & Analytics Cookies
These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously.
Purpose:
- Website traffic analysis
- Page performance monitoring
- Error tracking
- User experience improvement
Providers:
- Google Analytics (GA4)
- Hotjar (if enabled)
Data collected:
- Pages visited
- Time spent on pages
- Referring URLs
- Browser type and device
- IP address (anonymized)
3.3 Functional Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers.
Purpose:
- Remember user preferences (language, currency)
- Live chat functionality
- Video embedding
- Social media integration
3.4 Targeting & Advertising Cookies
These cookies track browsing activity to deliver relevant advertisements and measure ad effectiveness.
Purpose:
- Ad campaign tracking
- Remarketing campaigns
- Conversion tracking
- Audience targeting
Providers:
- Google Ads (if enabled)
- Facebook Pixel (if enabled)
- Affiliate tracking (if applicable)
4. Third-Party Cookies
Some cookies are placed by third-party services on our pages. We do not control these cookies.
表格
| Provider | Purpose | Cookie Name | Duration |
|---|---|---|---|
| Google Analytics | Traffic analysis | _ga, ga*, _gid | 2 years / 24 hours |
| Stripe | Payment processing | __stripe_mid, __stripe_sid | 1 year / session |
| PayPal | Payment processing | Various | Session |
| Hostinger | Website hosting | Various | Session |
| CookieYes | Consent management | cookieyes-* | 1 year |
5. Cookie Consent
5.1 EU/UK Users (GDPR Compliance)
Under GDPR and ePrivacy Directive, we require your consent before placing non-essential cookies.
When you first visit our Website, a cookie banner will appear allowing you to:
- Accept all cookies: All cookie categories are activated
- Reject non-essential cookies: Only strictly necessary cookies remain active
- Customize preferences: Choose which cookie categories to accept
You can change your preferences at any time by clicking the “Cookie Settings” link in the website footer.
5.2 US Users
We comply with applicable US state privacy laws (CCPA, CPRA, etc.). California residents can opt out of data sharing by clicking “Do Not Sell My Personal Information” in the website footer.
5.3 Managing Cookies
Browser Settings:
You can control cookies through your browser settings:
- Block all cookies
- Allow only first-party cookies
- Delete cookies when you close your browser
- Clear existing cookies
Note: Blocking some cookies may affect Website functionality.
Opt-Out Links:
- Google Analytics: https://tools.google.com/dlpage/gaoptout
- Google Ads: https://adssettings.google.com/
- Network Advertising Initiative: http://www.networkadvertising.org/choices/
6. How We Use Cookie Information
Information collected through cookies is used to:
- Improve Website functionality and user experience
- Analyze traffic patterns and optimize performance
- Personalize content and recommendations
- Track marketing campaign effectiveness
- Ensure website security
- Comply with legal obligations
7. Data Sharing
We may share cookie information with:
- Analytics providers (Google Analytics)
- Payment processors (Stripe, PayPal)
- Advertising partners (for remarketing)
- Legal authorities (if required by law)
We do not sell your personal data collected through cookies.
8. Cookie Duration
表格
| Cookie Category | Typical Duration |
|---|---|
| Session cookies | Until browser closes |
| Functional cookies | 30 days – 1 year |
| Analytics cookies | 24 hours – 2 years |
| Advertising cookies | 30 days – 2 years |
9. Children’s Privacy
Our Website is not intended for children under 14. We do not knowingly collect cookies from children under 14.
10. Changes to This Policy
We may update this Cookie Policy to reflect changes in technology, legislation, or our practices. We will notify you of significant changes by updating the “Last Updated” date.
11. Contact Us
If you have questions about our use of cookies:
Email: support@mochaven.com
Address:
Guangzhou Lebingzhuang Trading Co., Ltd
Room D827, Building 15, No. 61 Dalingshan Road,
Tianhe District, Guangzhou City, Guangdong Province, China
EU Representative:
GOLDENCLICK SL
Calle del cincel 18, Nave 1.6, 28947 FUENLABRADA, Madrid, Spain
Email: es@shi-duo.top