Cookie Policy

Last Updated: August 8, 2026

1. Introduction

This Cookie Policy explains how mochaven.com (“we”, “us”, “our”) uses cookies and similar tracking technologies on our website. By using our Website, you consent to the use of cookies as described in this policy.

We use CookieYes to manage cookie consent on our Website.

2. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently and provide information to website owners.

Types of Cookies

By duration:

  • Session cookies: Temporary cookies that are deleted when you close your browser
  • Persistent cookies: Remain on your device for a set period or until you delete them

By origin:

  • First-party cookies: Set by the website you are visiting (mochaven.com)
  • Third-party cookies: Set by external services (e.g., Google Analytics, payment processors)

3. Cookie Categories

We use the following categories of cookies:

3.1 Strictly Necessary Cookies (Always Active)

These cookies are essential for the Website to function properly. They cannot be disabled.

Purpose:

  • Shopping cart functionality
  • User authentication and session management
  • Security features
  • Load balancing
  • Cookie consent preferences

Examples:

  • WooCommerce cart cookies
  • Session identifiers
  • CSRF protection tokens

3.2 Performance & Analytics Cookies

These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously.

Purpose:

  • Website traffic analysis
  • Page performance monitoring
  • Error tracking
  • User experience improvement

Providers:

  • Google Analytics (GA4)
  • Hotjar (if enabled)

Data collected:

  • Pages visited
  • Time spent on pages
  • Referring URLs
  • Browser type and device
  • IP address (anonymized)

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers.

Purpose:

  • Remember user preferences (language, currency)
  • Live chat functionality
  • Video embedding
  • Social media integration

3.4 Targeting & Advertising Cookies

These cookies track browsing activity to deliver relevant advertisements and measure ad effectiveness.

Purpose:

  • Ad campaign tracking
  • Remarketing campaigns
  • Conversion tracking
  • Audience targeting

Providers:

  • Google Ads (if enabled)
  • Facebook Pixel (if enabled)
  • Affiliate tracking (if applicable)

4. Third-Party Cookies

Some cookies are placed by third-party services on our pages. We do not control these cookies.

表格

ProviderPurposeCookie NameDuration
Google AnalyticsTraffic analysis_ga, ga*, _gid2 years / 24 hours
StripePayment processing__stripe_mid, __stripe_sid1 year / session
PayPalPayment processingVariousSession
HostingerWebsite hostingVariousSession
CookieYesConsent managementcookieyes-*1 year

5. Cookie Consent

5.1 EU/UK Users (GDPR Compliance)

Under GDPR and ePrivacy Directive, we require your consent before placing non-essential cookies.

When you first visit our Website, a cookie banner will appear allowing you to:

  • Accept all cookies: All cookie categories are activated
  • Reject non-essential cookies: Only strictly necessary cookies remain active
  • Customize preferences: Choose which cookie categories to accept

You can change your preferences at any time by clicking the “Cookie Settings” link in the website footer.

5.2 US Users

We comply with applicable US state privacy laws (CCPA, CPRA, etc.). California residents can opt out of data sharing by clicking “Do Not Sell My Personal Information” in the website footer.

5.3 Managing Cookies

Browser Settings:

You can control cookies through your browser settings:

  • Block all cookies
  • Allow only first-party cookies
  • Delete cookies when you close your browser
  • Clear existing cookies

Note: Blocking some cookies may affect Website functionality.

Opt-Out Links:

6. How We Use Cookie Information

Information collected through cookies is used to:

  • Improve Website functionality and user experience
  • Analyze traffic patterns and optimize performance
  • Personalize content and recommendations
  • Track marketing campaign effectiveness
  • Ensure website security
  • Comply with legal obligations

7. Data Sharing

We may share cookie information with:

  • Analytics providers (Google Analytics)
  • Payment processors (Stripe, PayPal)
  • Advertising partners (for remarketing)
  • Legal authorities (if required by law)

We do not sell your personal data collected through cookies.

8. Cookie Duration

表格

Cookie CategoryTypical Duration
Session cookiesUntil browser closes
Functional cookies30 days – 1 year
Analytics cookies24 hours – 2 years
Advertising cookies30 days – 2 years

9. Children’s Privacy

Our Website is not intended for children under 14. We do not knowingly collect cookies from children under 14.

10. Changes to This Policy

We may update this Cookie Policy to reflect changes in technology, legislation, or our practices. We will notify you of significant changes by updating the “Last Updated” date.

11. Contact Us

If you have questions about our use of cookies:

Email: support@mochaven.com

Address:

Guangzhou Lebingzhuang Trading Co., Ltd

Room D827, Building 15, No. 61 Dalingshan Road,

Tianhe District, Guangzhou City, Guangdong Province, China

EU Representative:

GOLDENCLICK SL

Calle del cincel 18, Nave 1.6, 28947 FUENLABRADA, Madrid, Spain

Email: es@shi-duo.top